Scammers posing as Australian companies

Consumer Alert | 22 September 2015

The ACMA continues to receive reports from members of the public about automated voice calls.

The call suggests to ‘Press 1’ to claim a loyalty reward or redeem a prize from Qantas, Virgin Australia, Marriott Hotels or similar. These are scam calls.

Where members of the public do ‘Press 1’, they are taken to a human operator who will ask a number of questions, including a request for credit card details.

You should never provide your credit card details under these types of circumstances.

If you receive a call, or repeated calls like this, simply hang up.

For more information on this specific scam, see the ScamWatch alert: Automated scam calls claiming to be from Qantas with bogus holiday win.

You can report phone scams to www.scamwatch.gov.au or by calling 1300 795 995.

PAGE UPDATED | 18 Mar 2019

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