Do Not Call Register service disruption notification

Maintenance is planned for the Do Not Call Register, Thursday, 21 November 2024 8pm to Friday, 22 November 2024 2am AEDT. We recommend you do not use the DNCR during this time. We appreciate your patience at this time and apologise for any inconvenience caused.

Missed call scam

Have you missed an unexpected call from an overseas number?

If so, chances are you’ve been targeted by the 'Wangiri' scam.

‘Wangiri’ is a Japanese term which roughly means ‘one (ring) and cut’. In these scams, a scammer will call and hang up after only one ring so a missed call from an international number will appear on your phone.

The scammers rely on you calling the number back in order to charge you a premium rate. The longer the scammers can keep you on the phone the more you are charged for the call. They may even put you on hold, play music or read a horoscope.

As the call operates like a 1900 number or mobile premium service, a large percentage of the call charge is passed on to the scammer by your service provider.

If you receive a missed call from an unexpected international number like this, ignore it.

Learn more about these calls and how to protect yourself at www.scamwatch.gov.au/news/unexpected-missed-calls-from-overseas-numbers

Please sign in to your access-seeker account.

If you don’t have an account you can create one.

All fields marked with * are mandatory

Sign in

This account has been locked and a password reset is required.

Select the reset password button below and an email containing reset instructions will be sent to the email address associated with this account.

If you do not receive an email or the email address is no longer active please call 1300 785 749 for assistance.


Please enter the account email address:

All fields marked with * are mandatory

Password reset

An email will be sent with instructions on how to reset your account password.

Wait - I remember my password now!