Watch out for Do Not Call Register 'fee' scam

Scammers claiming to be associated with the Do Not Call Register are calling consumers and asking for personal information such as financial details.

The ACMA is reminding people that this is a scam and never to give this type of information, as part of National Scams Awareness Week 2018.

These scammers often make false promises to block ‘nuisance’ calls or to re-register people on the Do Not Call Register. They also sometimes use accurate personal details sourced elsewhere to make calls appear legitimate, and some calls may come from overseas, even if the calling information appears local.

NEVER give an unknown caller personal and financial information without first verifying who they are. If in doubt, most legitimate callers will understand if you want to take their details and confirm who they are before calling back on a verifiable number.

Facts about the Do Not Call Register

The Do Not Call Register is a FREE service for consumers to easily, securely and permanently register your landline, mobile and fax numbers to reduce unsolicited telemarketing.

1. The Do Not Call Register will NOT call you to register, update your registration or re-register you.

Once you register, it is permanent.

2. The Do Not Call Register will NOT ask you for any fee or any financial information such as your credit or debit card details.

Registration is free.

3. The Do Not Call Register will NOT block numbers.

The Register is used by legitimate telemarketers to remove numbers from their calling lists prior to making calls.

Want to register or make a complaint?

For more information about the Do Not Call Register, please visit here.

Please sign in to your access-seeker account.

If you don’t have an account you can create one.

All fields marked with * are mandatory

Sign in

This account has been locked and a password reset is required.

Select the reset password button below and an email containing reset instructions will be sent to the email address associated with this account.

If you do not receive an email or the email address is no longer active please call 1300 785 749 for assistance.


Please enter the account email address:

All fields marked with * are mandatory

Password reset

An email will be sent with instructions on how to reset your account password.

Wait - I remember my password now!