Do Not Call Register service disruption notification

Maintenance is planned for the Do Not Call Register, Thursday, 21 November 2024 8pm to Friday, 22 November 2024 2am AEDT. We recommend you do not use the DNCR during this time. We appreciate your patience at this time and apologise for any inconvenience caused.

Contact Details

The Do Not Call Register can be contacted via the following channels.

For consumers

Before lodging an enquiry, you may find your answer via the consumer overview or frequently asked questions.

If not you can make an enquiry or complaint by:

  • Calling us on 1300 792 958*—the contact centre is open from 8.30 am to 5.00 pm, Monday to Friday
  • Completing the online enquiry or complaint form

For industry

Before lodging an enquiry, you may find your answer via the industry overview, or our frequently asked questions.

If not you can make an enquiry by:

  • Calling us on 1300 785 749*—the industry contact centre is open from 8.30 am to 5.00 pm, Monday to Friday
  • Completing the online enquiry form

For media

For media enquiries, please contact:

  • Media Manager: 0438 375 776
  • Fax: (02) 9334 7799
  • Email: media@acma.gov.au.

Translating and interpreting services

  • For information in another language, call 131 450 from anywhere in Australia for the cost of a local call. The Translating and Interpreting Service can call the ACMA on your behalf.
  • For the hearing- or speech-impaired you can use either the National Relay Service or call 133 677 for TTY voice calls.

 

*Local rate call costs apply

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This account has been locked and a password reset is required.

Select the reset password button below and an email containing reset instructions will be sent to the email address associated with this account.

If you do not receive an email or the email address is no longer active please call 1300 785 749 for assistance.


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